Don’t just invest in property with me because I have great prices and easy terms. Or because I have an A+ Better Business Bureau Rating or because of my “No Unhappy Investors” philosophy. Work with me because I’m actually available to answer your questions!
I’m always amazed and pleasantly surprised when someone calls me with a land question and then thanks me for either picking up the phone or calling them right back.
In an age of instant communication with Facebook or Twitter feeds you would think it wouldn’t be such a big deal for owners of companies to answer their own phone! Yet, people are either busy or want to appear busy so they can respond on their own terms. However, I’ve learned that if someone is going to call a complete stranger with a question that must be really important. They could’ve just as easily e-mailed the question or run a Google search for the answer. As a result, being accessible can be a competitive advantage. In fact, oftentimes customers will tell me they bought my property over my competitor’s simply because I answered the phone or got right back with them.
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